AI in Banking: Where It Works and Where It Doesn’t
This article outlines the ways in which AI is being adopted by banks and describes the growing competitive pressure on these institutions to adopt AI technologies. Relevant use cases for AI include well-established applications like fraud detection as well as emerging uses like lending, where AI has potential to improve the accuracy and fairness of models, but poses more significant risks to consumers, firms, and investors.
Penny Crosman, American Banker
April 7, 2021